At xizovaurisneriarios, we take your privacy seriously. This
policy explains how we collect, use, and protect
your personal information when you interact with
our franchise education programs.
We operate under Australian Privacy Principles
(APPs) contained in the Privacy Act 1988 (Cth), and
we're committed to transparency about our data
practices.
1 What
Information We Collect
We collect information that helps us provide better
education services and support your learning
journey. This includes details you give us directly
and some information we gather automatically.
Personal Information You Provide
- Name, email address, and phone number when you
inquire about programs
- Educational background and work experience for
program applications
- Payment details when you enroll in courses
- Communication preferences and learning goals
- Feedback and survey responses about your
experience
Information We Collect Automatically
When you visit our website, we gather technical
information like your IP address, browser type, and
how you navigate our site. This helps us understand
what's working and what needs improvement.
We use cookies and similar technologies. You can
control these through your browser settings, though
some features might not work as smoothly if you
disable them.
2 How
We Use Your Information
Your data serves specific purposes, and we don't
use it for anything beyond what's necessary to
support your education and our legitimate business
needs.
Program Delivery
Processing enrollments, providing course
materials, tracking progress, and issuing
certificates upon completion.
Communication
Sending course updates, responding to
inquiries, and sharing relevant educational
resources you've requested.
Service Improvement
Analyzing how students interact with our
programs to enhance content quality and
delivery methods.
Legal Compliance
Meeting regulatory requirements for
educational institutions and maintaining
accurate business records.
Marketing Communications: We'll
only send promotional emails if you've opted in.
You can unsubscribe anytime using the link at
the bottom of our emails. Educational updates
related to programs you're enrolled in will
continue as needed.
3 Data
Storage and Security
Your information lives on secure servers in
Australia. We use industry-standard encryption and
access controls to protect your data from
unauthorized access or disclosure.
Security Measures
- SSL encryption for all data transmitted through
our website
- Regular security audits and vulnerability
assessments
- Restricted access to personal data on a
need-to-know basis
- Employee training on privacy and data
protection practices
- Secure backup systems with encrypted storage
Despite our precautions, no online system is
completely immune to security risks. We'll notify
you promptly if we detect any breach that might
affect your personal information, as required by
Australian law.
4
Sharing Your Information
We don't sell your personal data. Period. But we do
share information with specific third parties who
help us deliver our services.
|
Who We Share With
|
Why We Share
|
|
Payment Processors
|
To process course fees and handle
refunds securely
|
|
Learning Management Systems
|
To deliver course content and track
your progress
|
|
Email Service Providers
|
To send course updates and educational
communications
|
|
Analytics Providers
|
To understand website usage and improve
user experience
|
|
Legal Authorities
|
When required by law or to protect our
legal rights
|
All third-party providers sign agreements requiring
them to protect your data and use it only for
specified purposes. We vet these partners carefully
and monitor their compliance with privacy
standards.
5 Your
Privacy Rights
Under Australian privacy law, you have several
rights regarding your personal information. Here's
what you can do and how to exercise these rights.
-
Access Your Data: Request a
copy of the personal information we hold
about you. We'll provide this within 30 days
of your request.
-
Correct Information: If you
notice any inaccuracies in your data, let us
know and we'll update our records promptly.
-
Delete Your Data: Request
deletion of your personal information,
subject to legal retention requirements for
educational records.
-
Restrict Processing: Ask us
to limit how we use your data in certain
circumstances.
-
Object to Processing: Opt
out of specific uses of your information,
particularly for marketing purposes.
-
Data Portability: Receive
your data in a structured, machine-readable
format to transfer to another service.
To exercise any of these rights, email us at
help@xizovaurisneriarios.com with your request. We'll verify
your identity before processing any requests
involving your personal data.
If you're not satisfied with how we handle your
privacy concerns, you can lodge a complaint with
the Office of the Australian Information
Commissioner (OAIC).
6 Data
Retention
We keep your information only as long as necessary
to fulfill the purposes outlined in this policy or
to comply with legal obligations.
Retention Periods
- Student records: Seven years after program
completion (regulatory requirement)
- Financial records: Seven years from transaction
date (tax compliance)
- Marketing communications data: Until you
unsubscribe or request deletion
- Website analytics: 26 months from collection
date
- Customer service interactions: Three years for
quality assurance
After these periods expire, we securely delete or
anonymize your data so it can no longer identify
you personally.
7
Cookies and Tracking
Our website uses cookies to enhance your browsing
experience and understand how visitors interact
with our content. Cookies are small text files
stored on your device.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality.
These can't be disabled without breaking core
features.
Performance Cookies
Help us understand how visitors use our site
so we can make improvements.
Functional Cookies
Remember your preferences and settings for a
personalized experience.
Marketing Cookies
Track your visit across websites to display
relevant educational content.
You can manage cookie preferences through your
browser settings. Most browsers let you block or
delete cookies, though this might affect how our
website works for you.
8
Changes to This Policy
We review and update this privacy policy regularly
to reflect changes in our practices or legal
requirements. When we make significant changes,
we'll notify you by email or through a prominent
notice on our website.
The "Last Updated" date at the top of this page
shows when we most recently revised the policy. We
recommend checking back occasionally to stay
informed about how we protect your information.
Continuing to use our services after changes take
effect means you accept the updated policy. If you
disagree with any changes, please contact us to
discuss your concerns or stop using our services.
